Tuesday, January 06, 2009

Evaluating the ROI of Blogging

Just a short post today. I really enjoyed this Blog post by Terri Holley of Creative Blog Solutions on the SBTV.com small business community. She writes about the ROI of blogging.

1 comment:

Zaheen said...

It is always good to hear people speak their mind out, that was a good article...

Customer Experience Management strategies and customer management plans must be used as enablers to shape a product and service offerings to customers, refine and align customer interfaces, and provide an operational platform (people, process, technology) for experience delivery, program management and measurement across channels.

-Zaheen Bagasrawala